Terms of service

WhatsApp:+447743693569

Email: Selecthubs@gmail.com

We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help. Please review our return policy below to understand the process and requirements.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

  • The item must be unused and in the same condition that you received it.
  • The item must be retained in its original packaging.

Timeframe for Returns

You have 14 days from the date you received your item to request a return. If this period has elapsed, we unfortunately cannot accept returns or provide refunds.

How to Initiate a Return

To start the return process, please send an email to Selecthubs@gmail.com. In your email, please include your order number and the reason for the return. Please note: You must email us to obtain the return address and further instructions. Do not send items back without prior authorization, as they may be lost or rejected.

Refund Processing

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5~10 days. The credit will automatically be applied to your original method of payment, depending on your bank or credit card company's processing times.

If you have any questions or need assistance, feel free to contact us at Selecthubs@gmail.com. We are here to help!